Whether you are in B2B or B2C industry, your customers look for a seamless commerce experience. And to ensure that they get what they want, you need to streamline your back and front operations. Disparate systems not only impede customer experience but also hinder supply chain, inventory tracking, and real-time monitoring. So, you need to eliminate siloes and create an efficient communication link between incongruent data – orders, inventory, customer service, shipping, and tracking.
Do you know that reducing stock-outs and overstocks can lower your overall inventory costs by 10 percent? When ERP is connected with an e-commerce portal, it becomes easy to manage the back-office operations and front-office sales from a single unified platform. With the combined power of ERP and e-commerce, your customers get an exceptional shopping experience and each step from inventory to sales to customer service is automated and well-aligned.Check our Infographic