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Dynamics 365 Commerce

Deliver connected retail experiences across channels

Create a unified, personalized, and seamless shopping environment

Unify back-office, in-store, e-commerce, and call center experiences to offer friction-free shopping experiences to your customers and partners on any device. Dynamics 365 Commerce unifies all the customer, transaction, and product data across multiple business applications to increase productivity, brand loyalty, and customer engagement. By creating customer-centric experiences at all touchpoints, it provides seamless merchandising, inventory, warehousing, order management, and financials, driven with AI-powered insights.

Dynamics 365

Turn your customers into loyal fans with Dynamics 365 Commerce

Start quickly with an API first commerce Icon 01

Start quickly with an API-first commerce

Support traditional, new, and emerging channels by using an agile, API-driven headless commerce engine

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Get protection against fraud to reduce friction

Detect fraudulent transactions with greater accuracy to improve customer experience and run your business with confidence

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Get a unified 360-degree view to streamline management

Get a single view of content, assets, promotions, inventory, and pricing across physical and digital channels

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Modernize retail operations with AI-driven intelligent commerce

Foster lasting customer relationships through AI-driven recommendations, insights, and loyalty programs. Help customers find the products easily with context-aware product search. AI-moderated reviews and ratings help your customers accelerate their buying decisions and give you a chance to cross-sell and upsell. Through modern retail POS and AI-driven recommendations, it becomes possible to highlight the right products at the right time and price and accurately forecast demands.

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Expand your marketing capabilities with complementary modules

  • Dynamics 365 Sales
  • Dynamics 365 Customer Service
  • Dynamics 365 Field Service Automation
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Dynamics 365 Sales

Enable your salespeople to better serve customers using an intelligent and adaptive digital selling platform

Learn more about Dynamics 365 Sales
sales
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Dynamics 365 Customer Service

Deliver proactive service and consistent experience across self-service or assisted service engagements

Learn more about Dynamics 365 Customer Service
customer service
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Dynamics 365 Field Service Automation

Keep your customers at the center by optimizing resources and ensuring first-time fix resolution

Learn more about Dynamics 365 Field Service
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Explore our Microsoft Dynamics Services

Implementation

Implementation

An unfailing track record of delivering 100+ most complex and major implementations.

Support

Support

Our strategic support service will make sure to keep your business at pace with all the changes and upgrades even after implementation.

Migration

Migration

We have the solutions and experience to accelerate your upgrade and reduce customization, with complete migration service.

Offshore Development

Offshore Development

With in-house development team, we provide offshore development at optimized cost.

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