Unify back-office, in-store, e-commerce, and call center experiences to offer friction-free shopping experiences to your customers and partners on any device. Dynamics 365 Commerce unifies all the customer, transaction, and product data across multiple business applications to increase productivity, brand loyalty, and customer engagement. By creating customer-centric experiences at all touchpoints, it provides seamless merchandising, inventory, warehousing, order management, and financials, driven with AI-powered insights.
Foster lasting customer relationships through AI-driven recommendations, insights, and loyalty programs. Help customers find the products easily with context-aware product search. AI-moderated reviews and ratings help your customers accelerate their buying decisions and give you a chance to cross-sell and upsell. Through modern retail POS and AI-driven recommendations, it becomes possible to highlight the right products at the right time and price and accurately forecast demands.Request Demo
Enable your salespeople to better serve customers using an intelligent and adaptive digital selling platformLearn more about Dynamics 365 Sales
Deliver proactive service and consistent experience across self-service or assisted service engagementsLearn more about Dynamics 365 Customer Service
Keep your customers at the center by optimizing resources and ensuring first-time fix resolutionLearn more about Dynamics 365 Field Service