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Sales & Service for Manufacturing

An enhanced CRM app for manufacturing industry

Why manufacturing companies need a CRM solution?

Manufacturing companies tend to focus mainly on production, distribution, and supply chain. So, a CRM software for manufacturing industry often gets overlooked.

But the main reason manufacturing companies are now leveraging CRM is that it provides them a detailed overview of their customers’ needs and requirements. This empowers them to forecast demand, optimize pre-sales and sales processes at organization level, and deliver unparalleled customer service. A CRM system for manufacturing allows organizations to look beyond the traditional product differentiation approach and focus on the bigger picture of overall optimization and profitability.

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Score excellence in sales and after-sales service

Customers expect a seamless engagement across various stages of their buying journey. This makes it vital for manufacturing companies to transform their service capabilities within both the key functions – sales and services.

Sales Management for Manufacturing

Aimed at improving sales pipeline, measuring sales performance metrics efficiently, and managing customer data in one place.

  • Enquiry and Proposal Management
  • GST Calculation
  • Sample Management with Courier Tracking
  • Design Management
  • Pricelist Management
  • Sales Performance Metrics and Dashboard

Service Management for Manufacturing

Aimed at streamlining supply chain, provide an excellent after sales service, and maintain good relation with them through entire sales process.

  • Equipment Management
  • Service Agreements and AMC Details
  • Service Calls
  • Tools and Equipment Tracking
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An ISV solution to solve manufacturing’s sales and service woes

Sales and Service App for manufacturing is an ISV solution, built on the robust Microsoft Dynamics platform. The app gives manufacturing companies a 360-degree view of their customers including enquiries, dues and outstanding, proposals and orders, invoices, and inventory. By contextualizing every customer interaction, this CRM solution for manufacturing enables faster and accurate response to the production demand. With the accurate predictions about buying behavior and preferences, it becomes easy to build efficient manufacturing and supply chain operations.

A Manufacturing CRM app that Accelerates
Sales, Service, and Marketing

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Streamline sales process through various stages

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Get visibility into sales funnel and product inventory

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Track inward and outward samples

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Align production process as per the forecasted demand

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Prepare quotes and keep track of their revisions

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Calculate GST on proposals

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Ensure exceptional after-sale customer service

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Keep track of tools and equipment

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Get insights into customer requirements in one place

Try it for Free

Keep your manufacturing business on track with Sales & Service for Manufacturing App

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