Whether you are in B2B or B2C industry, your customers look for a seamless commerce experience. And to ensure that they get what they want, you need to streamline your back and front operations. Disparate systems not only impede customer experience but also hinder supply chain, inventory tracking, and real-time monitoring. So, you need to eliminate siloes and create an efficient communication link between incongruent data – orders, inventory, customer service, shipping, and tracking.
Do you know that reducing stock-outs and overstocks can lower your overall inventory costs by 10 percent? When ERP is connected with an e-commerce portal, it becomes easy to manage the back-office operations and front-office sales from a single unified platform. With the combined power of ERP and e-commerce, your customers get an exceptional shopping experience and each step from inventory to sales to customer service is automated and well-aligned.
Check our InfographicMake your customers’ shopping experience valuable and turn them into your advocates with customized catalogs and payment terms, multiple payment options, easy reorder and wishlist options.
Align key data like inventory status, order tracking, customer information, and payment details across the platforms to eliminate disparity in information and avoid duplication of data.
Get the flexibility of hosting the portal on the cloud of your choice – Microsoft Azure, IBM server, or AWS and meet your website traffic needs – surging during campaigns or plumping during nights seamlessly
Make the most of this e-commerce portal with SMS integration, easy customization, integrated tax structure, social sharing tools, and live chat features.
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