customer engaement

Microsoft Customer Engagement Solution
Intech Systems May 17th, 2023

The New SMS Feature in Microsoft’s D365 Customer Engagement Apps

Today's customer is mobile-savvy, tech-reliant, and easily distracted. They expect businesses to engage with them on-the-go with relevant content and...

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How to Simplify Retail Analytics with Unified Insights in Microsoft Fabric
Microsoft Fabric September 19th, 2025

How to Simplify Retail Analytics with Unified Insights in Microsoft Fabric

Introduction For retailers, the fastest path to higher sales is listening. By truly understanding your...

Copilot for Sales in Dynamics 365 The AI Upgrade CRM Alone Can’t Deliver
Dynamics 365 September 1st, 2025

Copilot for Sales in Dynamics 365: The AI Upgrade CRM Alone Can’t Deliver

What if I told you that your sales team is wasting almost 70% of their...

From GP to Business Central: What U.S. SMB CFOs Should Know in 2025
Business Central August 27th, 2025

From GP to Business Central: What U.S. SMB CFOs Should Know in 2025

If you are still running Dynamics GP, you're playing with fire. With mainstream support ending...