customer engaement

Microsoft Customer Engagement Solution
Intech Systems May 17th, 2023

The New SMS Feature in Microsoft’s D365 Customer Engagement Apps

Today's customer is mobile-savvy, tech-reliant, and easily distracted. They expect businesses to engage with them on-the-go with relevant content and...

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Copilot for Sales in Dynamics 365 The AI Upgrade CRM Alone Can’t Deliver
Dynamics 365 September 1st, 2025

Copilot for Sales in Dynamics 365: The AI Upgrade CRM Alone Can’t Deliver

What if I told you that your sales team is wasting almost 70% of their...

From GP to Business Central: What U.S. SMB CFOs Should Know in 2025
Business Central August 27th, 2025

From GP to Business Central: What U.S. SMB CFOs Should Know in 2025

If you are still running Dynamics GP, you're playing with fire. With mainstream support ending...

How Agentic AI in Business Central is a Game-Changer for U.S. Manufacturing SMBs
AI August 14th, 2025

How Agentic AI in Business Central Helps U.S. Manufacturing SMBs Reduce Operational Costs

Introduction U.S. manufacturing SMBs are drowning in a crisis of unprecedented scale. With tariffs hitting...