Need of an hour! Cloud Based CRM Solutions

June 5th, 2019 Intech Systems Cloud computing, Dynamics CRM, IoT (Internet of Things), Microsoft Azure

Technology and Innovation have changed the way we look at things and accelerated the whole new Business Processes. To sustain in a competitive business environment one needs to focus on excellent customer experience and their requirements. Cloud being everywhere today is considered as an essential and integral part today for digital transformation in any organization.
Cloud-based CRM is a known for its scalability and flexibility as having an effective and efficient CRM System can help the organization to grow quickly, be cost-effective, user-friendly and can be a great innovative Customer engagement Platform with better ROI.

Intech Systems being Microsoft Dynamics Partner in India provides consulting, implementation and support in Onsite and Off-site (Cloud-based) products of Microsoft. Having a range of solid client base who are highly satisfied across different industries like manufacturing, foundry & casting, retail, pulp & paper, oil & gas, etc.

Intech Systems core products, which aims to deliver transformative technology solutions, include – Microsoft Dynamics 365, AX, NAV, CRM, Power BI and Microsoft Azure. Apart from the mentioned products, Intech has ranges of complementary business solutions such as Microsoft Office 365, SharePoint, Business Intelligence, HR Solutions, and Mobility Solutions.  Majority of the products being cloud-based they are integrated tightly with the Dynamics suite to help improve productivity for organizations.

Cloud-Based CRM takes on to on-premises solutions and provides highly efficient solutions by optimum utilization of the available resources.

To list a view major hindrances in on-premises solutions are:

• System Requirement for running the solution successfully
• Utilization of the resources
• Timely upgradation of the system
• Issue resolution
• Customer satisfaction

Etc…

With the availability of a cloud-based solution, one can work more efficiently by using the available resources optimally. In today’s scenario, below are the key points to achieve efficiency:

• Ease of use: Cloud-based solutions are ready to use kind of solution with minimal system requirement. Moreover, for solutions such as cloud-based CRM, it can be easily used on mobile devices
• Time-saving: The resource has minimum client visits, so resource availability is much more than on-premise solutions which in return increases the availability of the resource to handle more projects
• Cost! Cost is the main aspect of any business. The advantage of cloud over any other solution is, a business can use pay-as-you-go concept.
• Security: With the availability of the cloud solution and centralized security on the cloud, it becomes a cost-effective and efficient system for the end user. The critical part here is only the maturity of the market and acceptability of the cloud-based solution
• Business continuity and Disaster management: With the cloud-based solution, data recovery and multi-location storage are further available. This is a very crucial need for any business in today’s fast-moving market. This gives the partner as an add on advantage for cracking a deal with the client
• Easy integration: PowerBI and Azure are extremely critical for giving cloud-based solutions. 29% of all IoT platforms prefer Azure as a solution, it gives Intech an edge over others for integrating IoT customers with our ERP, CRM, and other solutions
• Growth: With all these advantages it gives an opportunity to the partner to grow at rapid speed. It almost gives leverage to the partner to achieve the growth rate of at least 10-15% Y-o-Y.

Conclusion :

A cloud-based CRM system is one which promises and delivers essential Customer engagement insights and strengthens the customer engagement processes by enhancing collaborations and improving sales. To know more about cloud-based CRM or any other Microsoft solution contact us.

About Intech

Intech Systems is a three-cloud Microsoft-certified partner that boasts deep expertise in providing digital transformation solutions for organizations by leveraging the Microsoft 365, Dynamics 365, and Azure solution stack. Intech is recognized as a top-tier Microsoft implementation partner globally and specializes in transformative technology solutions such as ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), Business Process Automation, Business Intelligence, Cloud Infrastructure, Data Management, Productivity & Collaboration and Generative AI (Gen-AI) solutions. As a trusted Microsoft Solutions Partner, we are capable of doing complex technology implementations catered to an organization’s specific needs & also rapid solution implementation such as our Microsoft Dynamics 365 Business Central implementation packages. We pair our implementations with end-to-end customer support, offshore development & 3rd party integrations. With offices in India, USA (United States of America), and Singapore, we work with clients across globe to empower businesses with cutting-edge technology solutions. Our latest services aim at delivering business ready AI solutions to the customer, like our  Microsoft Copilot Consulting Services & Solutions for small, medium & large enterprises. Intech’s expertise lies in building software solutions for Manufacturing, Professional Services & Healthcare.  Our Dealer Management System, Sales and Service CRM for Manufacturing, Field Force Automation for Pharmaceuticals and Manufacturing Central are some of our leading industry solutions. Intech’s vision is to catalyze digital futures for operation-centric industries globally, we are at the forefront of innovation, helping organizations drive growth and innovation like never before. Contact Us to learn more.