With Dynamics 365 Sales, offer seamless multichannel buying experiences at all buyer journey stages. A single workspace to engage with all the customers uniquely not only shortens the sales cycle but also helps your salespeople stay focused. Enhance customer communication quality with AI-powered conversation intelligence that detects customer sentiment and priorities. With AI and predictive scoring, sellers can focus on the next steps to convert leads into opportunities.
Get a view of contextual LinkedIn profiles and insights right from Dynamics 365 Sales. With recommended leads and connections, get introduced to new potential buyers. Proactive guidance about taking the relationships forward helps sellers to always be ready to take the next step. Automating sales and marketing activities by using smartphones for dictating notes or converting scanned business cards into contact records helps save time and boost productivity.
Request DemoOffer personalized and holistic customer experiences across the entire customer journey
Learn more about Dynamics 365 Marketing
Deliver proactive service and consistent experience across self-service or assisted service engagements
Learn more about Dynamics 365 Customer Service
Keep your customers at the center by optimizing resources and ensuring first-time fix resolution
Learn more about Dynamics 365 Field Service
Click through our FAQ for the best answers!
Dynamics 365 Sales uses AI-driven insights and predictive forecasting to identify the best opportunities and shorten your sales cycle.
Yes, it is highly flexible, you can tailor workflows, dashboards, and reports to match your unique business needs.
Absolutely. You get real-time dashboards, pipeline analysis, and AI recommendations to make data-driven decisions.
Moreover, you can integrate your CRM with a tool such as Microsoft Fabric or BI for data visualization.
Dynamics 365 Sales connects seamlessly with Microsoft 365, LinkedIn Sales Navigator, and third-party apps for a unified experience.
Yes, it is built on Microsoft’s enterprise-grade security and compliance standards, ensuring your data stays protected.
Introduction For retailers, the fastest path to higher sales is listening. By truly understanding your...
What if I told you that your sales team is wasting almost 70% of their...
If you are still running Dynamics GP, you're playing with fire. With mainstream support ending...