Responsibilities:
- Project Manage and deliver end to end implementation of the solution with the client – starting from Business process mapping to User Acceptance testing and taking the customer live with Microsoft Power Platform based solutions in a defined timeline.
- Analyze business requirements and design solutions covering various functional scenarios and prepare presentations for client demo.
- Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases.
- Coordinate with the Development team and superiors to define any change request from the client and solution for the client-specific use case.
- Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
- Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
- Plan and lead meetings and working sessions effectively with both client and product development teams.
- Provide Key User Training and support customer to ensure sign off at each milestone as per project plan.
- Guide the client through the change management process and managing both internal and external expectations.
- Provide support to the client throughout the Implementation and Post Go-live support phase (before handing over to Customer Success/Support team)
- Map benefits delivered through the Microsoft Power Platform Solutions
- Prepare documentation for clients and to Customer Success/Support team.
Requirements:
- Bachelor’s Degree is mandatory
- 2-5 years of experience in digital transformation/automation/change management/ERP implementation/ERP consulting/Business analysts roles
- Understanding of Microsoft Power Platform Technology systems. Business Solutions/ERP system implementation and understanding would be preferred.
- Good in MS Excel, Word and PowerPoint
- Project Management; Familiarity with Project Management tools would be a plus.
Preferred Power Platform Certifications
- PL 900 Microsoft Power Platform Fundamentals
- PL 100 Microsoft Power Platform App Maker
- PL 200 Microsoft Power Platform Functional Consultant
Behavioral Competencies:
Analytical, Formulation & Prioritization, Innovation, Managing Complexity, Client centricity, Persistence, Execution Excellence