Back in 2020, before Covid-19 upended everything, few experts would have predicted that in the coming months, the tools to support widespread remote work would become the main focus of tech companies across the world.
Leaders in the technology industry can usually predict forthcoming trends, but unprecedented challenges, such as this one, can disrupt the course of innovation at any given point in time. Nevertheless, new challenges also meant new solutions and a chance to rethink the role of technology in our lives.
Technology has had a substantial role in enabling us to stay connected with the world during these challenging times. The role of technology would be just as crucial, if not more, in facilitating us to thrive coming out of this pandemic.
As we look forward to 2022, we reflect on all the lessons learned over the last two years in the pandemic and predict how those insights will influence the technological trends of tomorrow.
Here are the top 5 trends that are likely to dominate business and customer experience in 2022 and why.
1. Hybrid Work Models
The ongoing pandemic has left us wondering if we will ever go back to a traditional work environment. More and more companies are deploying tools to make remote work accessible to their employees, and in the future, companies are likely to adopt a more flexible approach.
With Azure and Microsoft Teams, employees can stay connected from anywhere while ensuring the same performance and productivity, especially with the capability of cloud-based tools at their disposal.
We see work-from-home becoming work-from-anywhere as individuals and organizations continue to think beyond the conventional work environments. However, some sectors continue to require manual and on-site operations. With automation, AI, and ML shaping the future of technology, widespread remote work may become a reality someday, but for now, hybrid work models are here to stay.
2. Cloud Security and Resiliency
As cybersecurity threats evolve and public cloud outages continue to be widely publicized, cloud service providers are reevaluating the consequences of climate change on business models and user experience. Amidst rising concerns, cloud security and resiliency have become the top priorities for technology companies in 2022.
This year, companies are laser-focused on strategic outcomes to safeguard their data and what they can do to minimize the downstream impact on their consumers in case of a cloud outage.
The Azure platform is secure and is designed with resiliency. It reacts to failure and can gracefully recover from disruptions and continue to function. Microsoft is taking all measures to protect your privacy and security. Microsoft solutions are safer by design and comply with all industry and regulatory standards to provide you with the most intelligent and reliable solutions.
3. Industry Cloud Solutions:
Cloud service providers are committed to providing innovative new ways to make it easier for businesses to scale and pivot. In 2022, we anticipate that there will be a momentous advancement in many areas of cloud technology.
Industry Clouds focus on specialized processes with tools and business solutions devised to cater to a specific industry. These tailored industry solutions enable organizations to accelerate time to value, speed up innovation and drive benefits for their customers, employees, and the organization.
The key benefit of Microsoft Industry Clouds is that they address the concerns of systemic risks that most organizations face with security, regulatory, and compliance. 2022 will be the year businesses learn to build resilience and drive innovation with Microsoft Cloud industry solutions.
4. Machine Learning and Artificial Intelligence to Drive Change:
Not long ago, companies were still contemplating whether or not to migrate their data to the cloud. In 2022, that debate is mostly moot. Statistics suggest that more than 85% of businesses have already adopted cloud in some capacity, and more and more companies are quickly catching up with no signs of a slowdown. The only consideration now is how these businesses architect, optimize, and streamline IT environments to get the maximum benefit out of their investment.
In 2022, we will see an increasing number of organizations investing in AI and ML operations, all of which accelerate digital transformation by modifying how people and technology operate jointly within an IT operations organization. These processes will grease the wheels of automation to enable IT teams to work faster and smarter. In addition, these technologies can also help organizations achieve more self-healing IT environments in which disruptions are pacified in real-time, reducing the need for human interference.
We anticipate that the most significant growth area in this space will involve artificial intelligence (AI) and machine learning (ML) models, which cloud service providers will leverage to empower data scientists to work smarter.
5. Digital Twins Shaping the Future in 2022
A digital twin technology creates a virtual replica of a real-world entity, like buildings, factories, supply chains, or even entire cities. Organizations can unlock actionable insights with powerful query APIs and seamlessly integrate with Azure data, analytics, and AI services. These insights can drive better products, optimized operations, reduced costs, and breakthrough customer experiences.
We anticipate that the year 2022 will witness a rise in digital twin marketplaces as more and more organizations learn about real-world and pilot program success stories and will also want to implement their own digital twins to gain a competitive advantage over others. All evidence suggests that we are on the verge of a big digital twin technology breakthrough.
With Azure digital twins and Microsoft Cloud industry solutions, businesses are unfolding new ways to build resilience and drive innovation in 2022.
We are certain that 2022 will see rapid advancement in these and several other technologies as the world adjusts to the post-pandemic life. This is a prime opportunity for enterprises to capitalize on these emerging business trends and leverage these technological changes to become more successful than ever before.
We at Intech Systems are here to help you leverage these technological changes to position your organization for the future. With powerful Business Intelligence solutions using Power BI to AI capabilities with RPA (Robotic Process Automation) in Power Platform, we at Intech Systems are paving the way for next-gen automation in businesses.
Intech, a Microsoft-certified Gold Partner, is amongst the top Microsoft Dynamics partners in India today and is trusted by 200+ customers globally for its digital transformation solutions. With offices in India and the United States, Intech has over four decades of experience in delivering top-notch technology solutions for Microsoft Dynamics 365, F&O, Business Central, CRM, Power BI, Power Apps, Microsoft Azure Cloud, AI, loT, and other custom-developed applications. Our firm focuses on implementation, development, and support services for Microsoft Business Applications.
Contact us at firstname.lastname@example.org to start your digital transformation journey and get a headstart on the latest trends in the industry in 2022.