Medical implants manufacturing firm leverages Business Central for higher automation and efficiency

Challenge

Manual processes and workflows led to delays, inaccuracies, and inefficiencies. Moreover, the client used separate technology systems for different processes, resulting in data silos and a lack of integrated visibility of operations.

Solution

Intech consulted the client and implemented Dynamics 365 Business Central to create a centralized database with integrated data on all processes. Automation of workflows improved efficiency and productivity. Moreover, the unified database produces detailed insights that facilitate faster decision making.

Impact

• 172% ROI due to automated processes and faster insight generation
• Approvals were automated, making them faster and leading to efficiency
• Real-time data generation led to granular-level insights, enhancing decision-making
• Reduced duplication of work due to a unified system instead of manual processes
• Better compliance with export rules and pharma standards