Leading Specialty Wire Manufacturer Builds an AI-First Enterprise With Intech

Overview

A leading US-based specialty wire manufacturer partnered with Intech Systems to transform its operations through a connected Microsoft ecosystem. What began as a Dynamics 365 Business Central implementation evolved into a broader enterprise transformation initiative encompassing data modernization, IoT-driven production visibility, AI-powered process automation, and organization-wide AI adoption. Today, the company continues to build on this foundation with multiple innovation initiatives and an expanding digital roadmap.

Challenges

The organization faced challenges related to fragmented business data, limited real-time visibility into production operations, manual sales and order verification processes, and the need to scale AI adoption across the enterprise while driving measurable business outcomes.

Solution

Intech Systems helped the manufacturer build a unified digital foundation through Dynamics 365 Business Central, Microsoft Fabric, Azure IoT, AI-powered sales automation, and Microsoft 365 Copilot, enabling connected operations, data-driven decision-making, and enterprise-wide productivity improvements.

Outcomes

• Optimized and transformed 16+ business processes across functions.
• Established a unified data platform connecting multiple business systems.
• Enabled near real-time production monitoring and improved operational visibility.
• Reduced manual effort through AI-driven sales and order processing automation
• Improved productivity and accelerated AI adoption across teams