Are Your Teams Working From Different Versions of the Truth?

Smart EXIM Data Extraction

Sales, Service, and Operations Work in Silos

Customer-facing teams often operate on disconnected systems, creating gaps in communication, visibility, and customer experience.

Security and Compliance

Customer Information Is Scattered Across Systems

Sales, service, finance, and operations teams maintain separate records, making it difficult to build a complete customer view.

Ensure Continuous Financial Compliance

Service Teams Lack Operational Visibility

Customer service teams cannot easily access order status, inventory availability, invoices, or account information when assisting customers.

Business Process-First Approach 

Leadership Lacks a Unified Customer View

Business leaders struggle to understand the full customer journey across sales performance, service delivery, and operational execution.

Why Intech Acceleratr?

Deliver Decision-Ready Reports and Dashboards

Live in 50 Days

Fixed Scope and Fixed Price

Reactive helpdesk support

90 Hours of Hypercare Included

Seamless document storage via DMS integration

AI Working from Day One

End-to-end audit trail creation

Connect Sales, Customer Service and ERP

Alerts, approvals, and tracking in one place

Built for Growing Customer-Centric Organizations

What’s Included?

01

AI-Ready Sales Foundation

Configure accounts, contacts, leads, opportunities, activities, products, price lists, quotes, and sales processes in Dynamics 365 Sales.
02

AI-Ready Service Foundation

Configure cases, queues, service activities, SLA tracking, knowledge management, and Customer Service Workspace.
03

Business Central Integration

Connect customer, contact, product, pricing, quote, order, invoice, inventory, balance, and credit information across platforms.
04

Shared Business Visibility

Provide sales and service teams with access to operational and financial information directly within customer-facing workflows.
05

Data Migration

Migrate agreed sales, service, and customer data into Dynamics 365.

Expected Business Outcomes

  • Unified Customer Experience
  • Complete Customer Visibility
  • Better Cross-Team Collaboration
  • Faster Customer Response Times
  • Improved Revenue and Service Performance
  • Greater Business Visibility

AI Working From Day One

Intech’s Customer Service Autonomous Agent

Standard Sales “Agents”

Leverage Microsoft’s built-in “Sales Qualification Agent,” “Sales Research Agent,” “Deal Close Agent,” and “Data Entry Agent” to support everyday sales activities.

Custom Copilot Studio Solutions

Standard Service “Agents”

Leverage Microsoft’s built-in “Customer Interaction Agent,” “Knowledge Agent,” “Service Productivity Agent,” and “Case Resolution Agent” to support everyday service operations.

Competitive Landscape Analysis

Standard Business Central “Agents”

Automate payables, sales order, and expense processes with Microsoft’s built-in “Payables Agent,” “Sales Order Agent,” and “Expense Agent.”

Manufacturing Finance & Cost Control

Built-In Copilot

Access customer, service, operational, and financial insights directly within Microsoft Dynamics 365.

Data Strategy and Assessment

Intelligent Customer Engagement

Use AI-powered recommendations, summaries, and insights to improve customer interactions across the entire customer lifecycle.

Ready to Unify Sales, Service, and Business Operations in as Little as 50 Days?

Create a connected customer experience by bringing sales, customer service, and operational visibility together on a single Microsoft platform.

Explore Other Packages

Whether you’re starting with sales, customer service, CRM and ERP integration, or a unified customer platform, there’s a package designed for your next stage of growth.

Intech Nurtur

Build a structured, AI-ready sales organization with Dynamics 365 Sales.

Intech Activatr

Transform customer service operations with Dynamics 365 Customer Service.

Intech Amplifyr

Connect sales and business operations with Dynamics 365 Sales and Business Central.

Your AI Journey Starts After Go-Live

Turn your CRM investment into measurable AI adoption with Project Elevate, Intech’s optional add-on engagement. Build a structured roadmap for Copilot, AI agents, automation, and business transformation that extends the value of your Dynamics 365 investment.

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Frequently Asked Questions

Intech Acceleratr is designed for organizations looking to unify sales, customer service, and business operations within a single Microsoft business platform.

Intech Acceleratr is designed to be implemented in approximately 50 days.

The package includes the defined Dynamics 365 Sales and Customer Service configuration, Business Central integration, agreed data migration, user enablement, go-live support, and 90 hours of hypercare.

The package enables visibility into customer, contact, product, pricing, orders, invoices, inventory, balances, and credit information across connected workflows.

Yes. Acceleratr creates a shared customer view that helps sales and service teams work from consistent information.

Yes. The package enables Microsoft’s Sales Agents, Service Agents, and standard Business Central Agents.

Chat with Neo

Neo

Intech Systems AI Assistant