AlphaPoly Builds a Connected, Scalable Manufacturing Enterprise with Microsoft Dynamics 365

“What impressed me most was the level of ownership Intech brought to the project. They didn’t approach the engagement simply as a technology implementation; they took the time to understand our business and became a true partner to AlphaPoly. When challenges arose, the team was responsive, solutions-focused, and willing to put in the extra effort required to get us across the finish line.”

Patrick Kerrigan, President, AlphaPoly

Challenge

AlphaPoly relied on a heavily customised legacy NAV environment, spreadsheets and disconnected systems. A complex 53-tab estimator, manual shopfloor data capture and siloed CRM, ERP and warehouse processes limited scalability, visibility and operational efficiency.

Solution

Intech implemented a connected Microsoft platform spanning Dynamics 365 Business Central, Dynamics 365 Customer Engagement and CRM Copilot. A custom shopfloor application, RPA-driven automation, warehouse mobility, bin-wise inventory management and a customer self-service portal connected front-office and back-office operations.

Impact

• Improved production efficiency and end-to-end manufacturing processes
• Reduced manual effort and spreadsheet dependency
• Enabled real-time operational and financial visibility
• Connected sales, service, ERP and shopfloor processes
• Improved estimating, inventory control and warehouse readiness
• Enhanced sales productivity with AI-assisted CRM capabilities