Microsoft Dynamics 365 is a combination of Dynamics ERP and CRM under one big umbrella. But it is much more than just that. It is a single application with the capabilities to addresses various business processes and functions. As Dynamics 365 is built on a CDS (Common Data Service) model, it is easy to plug and play the extensions and add-ons into Dynamics 365 with a little effort and boost its capabilities. Here are the ways you can integrate, extend or customize Dynamics 365 to enjoy the enhanced functionalities and more integrated approach.
Both the editions of Dynamics 365 (Enterprise and Business) offer you several modules – Finance and Operations, Sales, Marketing, Customer Service, Field Service, Project Automation, Talent. You can choose from these modules according to your unique business needs and build a system that suits you the most. You can start with what you need now and add the modules as your business grows.
Dynamics 365 easily integrates with other Microsoft solutions including Office 365, Outlook, Power BI, SharePoint, Exchange, OneNote, Yammer, Flow, and Cortana Intelligence. The integrations don’t require extensive configuration and can be done easily with the connectors and add-ons.
Microsoft AppSource offers various apps for Dynamics 365 modules. These are ready-to-use apps that tailor Dynamics Business Solutions according to your business needs. These apps, that add spot functionality to Dynamics 365, are either free or available for free trial.
Microsoft partners make Dynamics 365 implementation and support easy with their experience and expertise. For them, every project is unique with different requirements, scope and budget. So, the partner will study your business processes and offer the best suitable solution. They will leverage their expertise in configuring Dynamics 365 to best-match your business model. Contact Intech, a Microsoft Dynamics ERP Gold Partner in India for enhancing your experience with Dynamics 365.
You can even customize Dynamics 365 on your own by using Microsoft PowerApps and Microsoft Flow. Build mobile apps, unique integrations, and processes, to boost your solution. Microsoft partners too develop and publish apps and consulting services on Microsoft AppSource for the end users. Intech has built many apps on Microsoft AppSource for Dynamics 365.
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